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How paus128 Handles Your Personal Information

Your account data stays within our system — we collect only what we need to keep your sessions running, your wallet connected, and your withdrawals moving through DANA, OVO, or GoPay.

Account & Identity DataWallet Transaction RecordsDevice & Session LogsYour Rights to Access & Delete
paus128 How paus128 Handles Your Personal Information
HOW WE PROTECT IT

Security, Retention and Your Account Rights

We apply encryption at rest and in transit across all account and payment data. Your DANA, OVO, and GoPay transaction flows pass through tokenised gateways — no raw financial credentials touch our application layer. Account sessions are tied to device fingerprints, so an unfamiliar login from Jakarta or Surabaya triggers an OTP verification step before access is granted. We review data retention schedules periodically and delete inactive account records in line with local regulatory requirements where the service operates.

Encrypted Storage

All account data — including wallet references and session logs — is encrypted at rest. Access inside our systems is role-restricted and audited.

Cookie Controls

Session and preference cookies are scoped to your login. You can clear them via your browser or by logging out. Tracking cookies require your consent before activation.

OTP Verification

Any login from an unrecognised device triggers a one-time password sent to your registered mobile number before the session is opened.

Data Deletion Requests

You can request full account data deletion through our support team. We confirm receipt within one business day and complete the process per applicable local law timelines.

REACH US DIRECTLY

Contact Us About Your Privacy

If you want to review what data we hold, ask us to correct something, or request deletion of your account information, reach our support team through the channels below. We handle privacy requests separately from general account queries so they get the attention they need. Response times depend on request complexity, but we aim to acknowledge every privacy request within one business day.

Live Chat Open the chat bubble inside your account dashboard to reach our support team directly. Fastest path for account-level privacy questions.
Email Support Send your request to our dedicated support address found in your account settings. Include your registered phone number for faster matching.
Account Settings Some data preferences — including session cookies and marketing emails — can be managed directly from the Privacy section in your account settings.

Common Questions About Your Data

Here are the questions we hear most often about how your personal information is handled on paus128.

We collect your name, email, phone number, and the wallet identifier you use — DANA, OVO, or GoPay. Device and session data is logged to maintain continuity across mobile and desktop access.

Yes. Send a data access request through our support email or live chat. Include your registered phone number so we can match the request to your account quickly.

Contact support via live chat or email and state your deletion request clearly. We acknowledge within one business day and process it in line with local regulatory retention rules.

No. DANA, OVO, and GoPay payment tokens pass through a tokenised gateway. We hold only the transaction reference. Raw wallet credentials are never shared or stored on our servers.

Retention periods follow applicable financial regulations in regions where local law permits access. You can ask our support team for the specific timeline that applies to your account.

Inactive accounts are reviewed periodically. Data is held for the minimum period required under applicable regulations, then deleted. You can also request early deletion by contacting support directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.